Request for Oracle DUL service at Brazil

Hello DUL ,
Can I have the contact name and details of someone with Oracle DUL expertise?
A customer, AS Brazil , has a corrupt DB of 800GB
I have spoken in broad lines regarding what the DUL service is and they would like to proceed.
Questions that have arisen:
1) How must the remote connection be set up?
2) How is the costing formulated and what can they expect?
3) Time frame?



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